Privacy Policy
Cookie Policy
Cookie Policy


Cookies are small text files stored on your device by a web browser (e.g. Microsoft Edge, Google Chrome, Firefox) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit .


EU law requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible browsing experience, we are giving you a detailed outline of the cookies we use and their unique role in your web browsing experience.


Our website uses the following types of cookies:

The following cookies are generated and used by the Avvio system services:

CSSID This is a session cookie and is used only to link a browsing customer with a server session. It is a mandatory cookie and does not contain any personally identifiable information. Expiry - After a Session ; Category - Essential.

crm Used to store information about authenticated users (accountID) or promo code used by a browsing user on a hotel site. This is a mandatory cookie and functionality of the booking engine is severely limited without this cookie. The information contained in this cookie is not shared with any third party. Expiry - 13 Days; Category - Essential.

avvio_persp Used for Personalisation V2 (recommender engine) tracking to personalise and tailor a guests website / booking engine experience. Only a cookie ID is stored in the cookie which points to a matching record of user activity on the hotels booking engine for personalisation purposes. As a user interacts with the hotel (searches for availability on certain dates, makes booking, etc.) Avvio updates the information it has on that user for that property. This information is then used to personalise the website experience for that user if they return to the website again. Personalisation options include remembering the preferred dates of stay in the event that the user has not yet made a booking, or remembering their name and arrival date if they are a pre-stay customer seeking additional information (e.g. directions, upgrades) on the website. The data contained in avvio_persp and the data associated with that cookieID is not shared with any third parties and is used exclusively for Personalisation. Expiry - 119 Days; Category - Functional.


Can I disable cookies from your website?
It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your browsing experience and mean that you only have limited access to personalised areas of the site.


We have explained to you what cookies are and what they do, you can delete or disable cookies if you want to and the links below will explain how to do this. It is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some of the functionality of the website by blocking strictly necessary cookies that are outlined above.

If you wish to restrict or block the web browser cookies set on your device, you can do this through your browser settings; the "Help" function within your browser explains how to change these settings.

Microsoft Edge – How to delete cookies in Microsoft Edge
Google Chrome – How to delete cookies in Google Chrome
Firefox – How to delete cookies in Firefox
Safari – how to delete cookies in Safari

You can also visit, which contains comprehensive information on how to manage cookies on a wide variety of desktop browsers.